Battery trouble does not keep business hours
Help at your vehicle’s location
Based in Monmouth, Maine
If the vehicle still will not run
A Simple Roadside Process
What happens when you call for a jump start.
You do not need to know whether the battery, alternator
or another component caused the problem before calling.
Tell us what the vehicle is doing and we will start with
the information available.
1. Call Dispatch
Provide your exact location, vehicle year, make and model,
and describe what happens when you try to start it.
2. We Come to You
A Wilson’s service vehicle responds with equipment for roadside
battery assistance at your home, workplace, parking lot
or roadside location.
3. Start or Tow
If the vehicle starts, you can take the appropriate next step.
If it does not, our towing service is available.
Common Battery Symptoms
Signs a jump start may be worth trying.
Several common symptoms point toward a weak or discharged battery,
but not every no-start condition is caused by the battery.
Dispatch can still help even if you are unsure what the sounds
or lights mean.
Rapid Clicking
The vehicle clicks repeatedly but the engine does not turn over.
Slow Cranking
The starter turns the engine more slowly than normal.
Dim Lights
Interior or exterior lights appear unusually weak.
No Response
The dash stays dark or little happens when you turn the key.
Cold-Weather Battery Trouble
Maine winters are especially hard on starting power.
Low temperatures reduce available battery power at the same time
cold engines require more energy to crank.
A marginal battery may seem fine during warmer weather
and then fail on the first truly cold morning.
If the vehicle is in an unsafe location, stay clear of moving traffic
and tell dispatch about the hazard.
For additional seasonal preparation guidance, review the
National Highway Traffic Safety Administration’s winter-driving recommendations
.
- Turn off lights, climate controls and accessories
- Do not repeatedly crank the engine for long periods
- Tell dispatch if you smell fuel or see smoke
- Keep clear of traffic while waiting for assistance
When Battery Assistance Is Not Enough
We can tow the vehicle if it still will not start.
A jump start cannot correct every mechanical or electrical problem.
The battery may be unable to hold a charge,
the charging system may not be working
or the no-start condition may have another cause.
If the vehicle does not start or cannot be driven reliably,
Wilson’s can transport it to a repair shop, dealership,
your home or another appropriate destination.
More Than Battery Help
One local company for the next roadside problem too.
If a dead battery is not the only problem,
Wilson’s can provide the next service without leaving you
searching for another company.
Roadside Assistance
Help with common roadside problems including batteries,
flat tires, lockouts and fuel delivery.
24/7 Towing
Vehicle transport when the problem cannot be resolved
safely where the vehicle sits.
Accident Towing & Recovery
Collision towing, specialized recovery,
scene management and secure vehicle storage.
Local Jump Start Coverage
Mobile battery assistance throughout Central Maine.
Our Monmouth-based fleet responds throughout the region,
including Monmouth, Augusta, Lewiston, Auburn, Winthrop,
Gardiner, Hallowell, Readfield, Manchester, Sabattus
and surrounding communities.
Response time depends on truck location,
current calls, traffic, weather and road conditions.
Monmouth
Augusta
Lewiston
Auburn
Winthrop
Gardiner
Hallowell
Readfield
Manchester
Sabattus
Dead-Battery Questions
Jump start service FAQs.
Is jump start service available 24 hours a day?
Yes. Wilson’s answers battery-assistance,
roadside and towing calls 24 hours a day,
seven days a week.
Can you help my vehicle at home or work?
Yes. We respond to homes, workplaces,
parking lots and roadside locations
throughout our Central Maine service area.
What information should I provide?
Tell dispatch your location, vehicle year,
make and model, and what happens when you try to start it.
Mention any warning messages, smoke,
unusual smells or other symptoms.
Does a successful jump mean the battery is good?
Not necessarily. A successful boost may get the vehicle running,
but the battery or charging system may still need
professional testing or repair.
What happens if the vehicle does not start?
If roadside battery assistance does not solve the problem,
Wilson’s can tow the vehicle to a repair facility
or another destination.
How much does a jump start cost?
Pricing depends on your location,
vehicle, time and conditions.
Call dispatch with the details for current pricing.
Dead battery? Call Wilson’s now.
24/7 mobile jump start service from a local
Central Maine towing company.