Roadside dispatch day and night
Based in Monmouth, Maine
Help for common roadside problems
Transport when roadside help is not enough
What Happened?
Roadside assistance for the problem you are dealing with now.
You do not need to diagnose the vehicle before calling.
Tell dispatch what happened, where the vehicle is
and what it is doing. We will help identify the most practical response.
Dead Battery
Mobile battery assistance when the engine will not crank,
the vehicle clicks or the lights appear unusually weak.
Keys Locked Inside
Vehicle entry assistance when the keys
or key fob are locked inside the vehicle.
Flat Tire
Installation of your usable spare when the vehicle,
equipment and location allow the tire to be changed safely.
Out of Fuel
Emergency fuel delivery when an empty tank leaves you
stranded away from a gas station.
Stuck Vehicle
Recovery for vehicles stuck in snow, mud,
a ditch, soft shoulder or difficult roadside position.
Vehicle Accident
Collision towing, specialized vehicle recovery,
accident-scene management, documentation and secure storage.
One Call, Clear Next Steps
What happens when you call for roadside assistance.
Dispatch gathers the information needed to determine
which service and equipment best fit your situation.
1. Tell Us Where You Are
Provide an address, business name, highway direction,
mile marker or nearby landmark.
2. Describe the Vehicle
Give the year, make and model and describe any
warning lights, sounds, visible damage or unsafe conditions.
3. We Match the Response
Dispatch determines whether roadside service,
vehicle recovery, accident response or towing is appropriate.
4. We Handle the Next Step
If the problem cannot be resolved where the vehicle sits,
towing is available so you are not left searching for another provider.
Roadside Problems in Maine
Prepared for cold mornings, rural roads and changing conditions.
Central Maine creates roadside problems that do not always look
the same as they do in a city. Winter cold drains batteries,
plowed snow hides road edges, spring thaw softens shoulders
and rural locations can be difficult to describe after dark.
Our service area includes city streets, commuter routes,
parking lots, private driveways, camp roads, lake-area properties
and sections of Interstate 95.
Roadside conditions can become dangerous quickly.
If your vehicle is near moving traffic, remain in the safest
available location and tell dispatch about the hazard.
Maine’s
Slow Down, Move Over safety guidance
explains protections around stopped roadside and emergency vehicles.
- Cold-weather battery failures
- Flat tires on highways and rural roads
- Fuel delivery when a station is miles away
- Snowbank, ditch and soft-shoulder recovery
More Than Roadside Help
If the vehicle cannot be fixed roadside, we can tow it.
Some problems simply cannot be solved where the vehicle sits.
If the vehicle will not start, cannot roll safely
or has mechanical or collision damage, Wilson’s has towing capability available.
24/7 Towing
Light- and medium-duty vehicle transport
when roadside assistance cannot get you moving safely.
Vehicle Recovery
Winching and recovery when a vehicle
is stuck off-road, in mud, snow or a ditch.
Accident Response
Specialized towing and recovery when a vehicle
has been damaged in a collision.
Central Maine Roadside Coverage
Roadside assistance across the Augusta and Lewiston–Auburn region.
Wilson’s provides roadside assistance in Monmouth,
Augusta, Lewiston, Auburn, Winthrop, Gardiner,
Hallowell, Readfield, Manchester, Sabattus,
Litchfield and surrounding Central Maine communities.
Availability and response time depend on truck location,
current calls, traffic, weather and the service required.
Monmouth
Augusta
Lewiston
Auburn
Winthrop
Gardiner
Hallowell
Readfield
Manchester
Sabattus
Litchfield
I-95 Corridor
Roadside Service Questions
Roadside assistance FAQs.
Quick answers about 24-hour roadside help
from Wilson’s Towing & Recovery.
Is roadside assistance available 24 hours a day?
Yes. Wilson’s answers roadside, recovery
and towing calls 24 hours a day, seven days a week.
Do you provide emergency fuel delivery?
Yes. Tell dispatch your location, vehicle information
and required fuel type. We can deliver enough fuel
to help you reach a gas station.
Can you change a flat tire?
Yes, when you have a usable spare and the vehicle
is in a location where the tire can be changed safely.
If it cannot be changed roadside, towing may be needed.
What if I do not know what service I need?
Describe what happened and what the vehicle is doing.
Dispatch can determine whether roadside assistance,
recovery, accident response or towing is appropriate.
Can you provide roadside assistance on Interstate 95?
We respond along the Central Maine I-95 corridor.
Tell dispatch your direction of travel, nearest exit,
mile marker or visible landmark.
How much does roadside assistance cost?
Pricing depends on the service, location,
vehicle, time and conditions.
Call dispatch with the details for current pricing.
Stranded in Central Maine?
Call Wilson’s for 24/7 roadside assistance,
recovery and towing.